Bug #60351

different profile namings

Added by Christoph Schmolmueller almost 3 years ago. Updated over 2 years ago.

Status:ClosedStart date:04/12/2016
Priority:UrgentDue date:
Assignee:OutlookMAPIClientDevsGroup% Done:
0%
Category:Outlook 2010
Target version:Scalix 12.6
Operation System:--
Milestones:

Description

i added to open additional mailaccounts to my main outlook mapi profile. it works only if I enter "csm" or a other username but it NOT works if I use "" (my login id) - because outlook crashes with a warning when I start it.

also when I try to add a profile from a different outlook profile from a other server - I also get the same crash (it not works even if I correctly set the open user name "csm" and not "" so seems this functionality is broken.

also one more issue - I have two user accounts with same cn/first/lastname - BUT different mailnode/domain - I cant open the second mailbox at all in this case (I think it was fixed already but seems the bug is back..)

error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 14.0.7155.5000
Application Timestamp: 55a7becc
Fault Module Name: StackHash_e608
Fault Module Version: 6.2.9200.17438
Fault Module Timestamp: 55a418fd
Exception Code: c0000374
Exception Offset: PCH_AD_FROM_ntdll+0x0002DA1C
OS Version: 6.2.9200.2.0.0.16.7
Locale ID: 1033
Additional Information 1: e608
Additional Information 2: e608acc7c5dd0e2db1b6d9b572a21d46
Additional Information 3: d690
Additional Information 4: d690c928ff0f60b01430d89bab7d44d0

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History

#1 Updated by Christoph Schmolmueller almost 3 years ago

I did some more testing
I removed my profile and created the two new profiles without smartcache and without ssl use - than I added the mailbox from the other profile (from the remote server) - and it worked! - so seems this 3 bugs are related to smartcahce and/or ssl settings in the outlook profile(s)

also one more issue on opening remote servers mailaccounts - I opened it and saw no folder. than I started outlook with the other servers outlook profile and set the inbox permissions to "default - all" (so all can access this inbox folder - all other users, everybody) and than I opened the other outlook profile - and see I saw the inbox on the subaccount from the remote server I opened :-)
problem here is a bit a design issue - I cant set permissions on the folders to a specific user (my main user - because its on a different server) - and also actually this should not be even need because I actually open the mailbox with a outlook profile (and there I see my folders) - so there is somewhere still a bug or so

#2 Updated by Christoph Schmolmueller almost 3 years ago

and one more update - I can now open again my second mailaccount with similar cn/first/lastname without outlook crashing BUT if I click to that mailbox it shows me a error "cannot expand the folder. the set of folders cannot be opened. the information store could not be opened." - so im pretty sure that issue / bug is back in mapi (and I assume this is also the same bug why monika cant open one of my calendars!)

#3 Updated by Monika Pum almost 3 years ago

  • Status changed from New to Closed

Fixed with 12.5.3 connector

#4 Updated by Alex I over 2 years ago

  • Subject changed from scalix mapi add additional users bug/problem - 3 bugs but all about the same thing to different profile namings

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