Bug #60227

Failed to start due to missing temp directory

Added by Andrea Lanfranchi almost 2 years ago. Updated over 1 year ago.

Status:NewStart date:01/22/2016
Priority:NormalDue date:
Assignee:ServerDevsGroup% Done:
0%
Category:Scalix Server
Target version:12.5.2
Operation System:Rhel 6
Milestones: Scalix 12.5.2 Release

Description

Version 12.5.2.14725
Platform Version 12.5.2.14726
Server Version 12.5.2.14845

For reasons under investigation directory /var/opt/scalix/xx/s/temp has been deleted.
This causes all services stack to abort.
Omshowm reports omshowmn : [SYS 2] /var/opt/scalix/sx/s/temp/02ccbq0 file system error number 2

Simply recreating that directory with owner scalix:scalix allows services to restart.

History

#1 Updated by Prakash Nikhar almost 2 years ago

Hello Andrea Lanfranchi,

Sorry for the delay response, if you have still access of this server, could you please provide respective logs for scalix ?

Thanks,

Regards,
Prakash

#2 Updated by Gauhar Kazi over 1 year ago

  • Status changed from New to Answered

Hello Andrea,
The temp directory is required by various services to keep files temporarily. The content of the directory can be deleted if required with minimal effect, but the directory itself is required for smooth operations of scalix services.
I am closing this issue reported by you . In case you have any queries in this regards, please reply back to the same ticket

Regards,
Gauhar
Scalix Support.

#3 Updated by Gauhar Kazi over 1 year ago

  • Status changed from Answered to Closed

#4 Updated by Andrea Lanfranchi over 1 year ago

Sorry but this is not an answer:

I clearly understand temp directory is crucial for services:
nevertheless I do not understand why, in case it’s missing, services
simply refuse to start instead of simply recreating a missing (therefore
empty) element.

Da: Support rm
Inviato: lunedì 13 giugno 2016 12:30
A: undisclosed-recipients:;
Oggetto: [Scalix - Support #60227] (Closed) Failed to start due to
missing temp directory

Issue #60227 has been updated by Gauhar Kazi.

  • Status changed from Answered to Closed

Support #60227: Failed to start due to missing temp directory

  • Author: Andrea Lanfranchi
  • Status: Closed
  • Priority: Normal
  • Assignee: SupportGroup
  • Category: Scalix Server
  • Target version: 12.5.2
  • Operation System: Rhel 6
  • Milestone: All versions

Version 12.5.2.14725
Platform Version 12.5.2.14726
Server Version 12.5.2.14845

For reasons under investigation directory /var/opt/scalix/xx/s/temp has
been deleted.
This causes all services stack to abort.
Omshowm reports omshowmn : [SYS 2] /var/opt/scalix/sx/s/temp/02ccbq0
file system error number 2

Simply recreating that directory with owner scalix:scalix allows
services to restart.


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#5 Updated by Alexey Bobyr over 1 year ago

  • Assignee changed from SupportGroup to ServerDevsGroup
  • Status changed from Closed to New
  • Tracker changed from Support to Bug

#6 Updated by Pascal Lauria over 1 year ago

Hi Andrea, it looks like you found a bug.

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