Bug #60126

unable to copy contact item from personal to public folder

Added by Dirk Ahrnke over 3 years ago. Updated over 1 year ago.

Status:In ProgressStart date:11/23/2015
Priority:NormalDue date:
Assignee:OutlookMAPIClientDevsGroup% Done:
20%
Category:Outlook
Target version:-
Operation System:--
Milestones:

Description

Outlook 2013, Scalix Connect 12.5.3.9147, Scalix Server 12.5.1.14746

steps to reproduce:
- create a Contacts folder in the Public Folder area, make sure that permissions are enough to create new items
- create test contacts in the personal contacts folder
- try to copy items from personal to public contacts

Method 1:
ctrl-c ctrl-v results in a copied item, the item in the public folder doesnt show properly in the preview pane. It is to be expected that the item is corrupted somehow

Method 2:
"move -> copy to folder" from the context menu results in an error pop-up "The operation failed. The messaging interfaces have returned an unknown error. ..."

Expected Result:
Both methods are working in Exchange 2ß13 (tested in O365)

Note:
Moving an item does not show the problem.
Both methods are working

unable to copy contact item from personal to public folder.docx (939 KB) Prakash Nikhar, 05/28/2016 08:48 AM

History

#1 Updated by Dirk Ahrnke over 3 years ago

  • Assignee changed from OutlookMAPIClientDevsGroup to Robert Schardl

#2 Updated by Monika Pum almost 3 years ago

can you please test this issue!?
thanks

#3 Updated by Monika Pum almost 3 years ago

  • Assignee changed from Robert Schardl to SupportGroup

L1Support needs to please test and reproduce this scenario and document steps for DevGroup!
Thanks

#4 Updated by Monika Pum almost 3 years ago

  • Assignee changed from SupportGroup to QAGroup

Reassigned to QA. Please test and document steps to reproduce. Thanks

#5 Updated by Prakash Nikhar almost 3 years ago

Issue reproduced please see the attached file for the steps.

Method 1:
ctrl-c ctrl-v results in a copied item, the item in the public folder doesn't show properly in the preview pane. It is to be expected that the item is corrupted somehow

--Here found same issue, but after restart the outlook issue will disappear and item details shows in the preview pane.

Method 2:
"move -> copy to folder" from the context menu results in an error pop-up "The operation failed. The messaging interfaces have returned an unknown error. ..."

--Found same issue as described.

#6 Updated by Prakash Nikhar almost 3 years ago

  • % Done changed from 0 to 20
  • Status changed from New to In Progress

#7 Updated by Alexey Bobyr over 1 year ago

  • Assignee changed from QAGroup to OutlookMAPIClientDevsGroup

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