Bug #60125

unable to configure public-folder based Contactsfolder as addressbook in Outlook

Added by Dirk Ahrnke about 2 years ago. Updated over 1 year ago.

Status:AnsweredStart date:11/23/2015
Priority:NormalDue date:
Assignee:MAPIDevsGroup% Done:
60%
Category:Outlook
Target version:Scalix 12.6
Operation System:--
Milestones: Scalix 12.6 release

Description

Scalix Connect 12.5.3.9147, Outlook 2013, Server 12.5.1.14746.

Steps to reproduce:
- use Outlook to create a "Folder containing Contact Items" in the Public Folders
- right-click on the Folder

Result:
- the "Properties" Window is missing the tab "Outlook Address Book"

Expected Result:
- this worked in Scalix with earlier versions
- still works in Exchange (verified on O365) and other Competitors

office 365account.JPG (92.5 KB) Prakash Nikhar, 05/28/2016 06:25 AM

scalix12.5+outlook 2013.JPG (122 KB) Prakash Nikhar, 05/28/2016 06:25 AM

SOP_Configure public-folder based Contacts folder in Outlook.docx (413 KB) Prakash Nikhar, 05/28/2016 06:25 AM

ol2013_oultook address book tab_not available.jpg (149 KB) Prakash Nikhar, 09/13/2016 06:37 AM

ol2016_oultook address book tab_not available.jpg (151 KB) Prakash Nikhar, 09/13/2016 06:37 AM

ol2010_oultook address book tab_not available.jpg (171 KB) Prakash Nikhar, 09/13/2016 06:38 AM

ol2007_oultook address book tab_available.jpg (176 KB) Prakash Nikhar, 09/13/2016 06:38 AM

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History

#1 Updated by Dirk Ahrnke about 2 years ago

please change assignment as necessary

#2 Updated by Dirk Ahrnke about 2 years ago

  • Assignee changed from Dirk Ahrnke to MAPIDevsGroup
  • Status changed from Answered to Updated

#3 Updated by Dirk Ahrnke about 2 years ago

  • Assignee changed from MAPIDevsGroup to Robert Schardl

#4 Updated by Monika Pum over 1 year ago

Please attach a screenshot

#5 Updated by Monika Pum over 1 year ago

  • Assignee changed from Robert Schardl to SupportGroup

L1Support needs to please test and reproduce this scenario and document steps for DevGroup!
Thanks

#6 Updated by Monika Pum over 1 year ago

  • Assignee changed from SupportGroup to QAGroup

Reassigned to QA. Please test and document steps to reproduce. Thanks

#7 Updated by Prakash Nikhar over 1 year ago

  • File scalix 12.6(mail.scalix.com)+Outlook 2013.JPG added
  • File scalix 12.5 + Outlook 2013.JPG added
  • File office 365+Outlook 2013.JPG added

#8 Updated by Prakash Nikhar over 1 year ago

  • File deleted (office 365+Outlook 2013.JPG)

#9 Updated by Prakash Nikhar over 1 year ago

  • File deleted (scalix 12.5 + Outlook 2013.JPG)

#10 Updated by Prakash Nikhar over 1 year ago

  • File deleted (scalix 12.6(mail.scalix.com)+Outlook 2013.JPG)

#11 Updated by Prakash Nikhar over 1 year ago

Hi,

As per my observation exchange shows the "Outlook Address Book" tab in Public Folder (right click to contact). but not for scalix.
It should be shown also for scalix
Other way we can create contact folder in Public Folder. see the attached SOP to Configure public-folder based Contacts folder in Outlook.

#12 Updated by Prakash Nikhar over 1 year ago

  • Assignee changed from QAGroup to MAPIDevsGroup

#15 Updated by Prakash Nikhar over 1 year ago

Just Tested for all outlook Version and found "Outlook Address Book" tab available for Outlook 2007 Public Folder Contacts
and this tab is not available for outlook 2010,2013 and 2016. (see the attached screenshots)

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