Bug #60125

unable to configure public-folder based Contactsfolder as addressbook in Outlook

Added by Dirk Ahrnke almost 3 years ago. Updated 4 months ago.

Status:AnsweredStart date:11/23/2015
Priority:NormalDue date:
Assignee:OutlookMAPIClientDevsGroup% Done:
60%
Category:Outlook
Target version:Scalix 12.6
Operation System:--
Milestones: Scalix 12.6 release

Description

Scalix Connect 12.5.3.9147, Outlook 2013, Server 12.5.1.14746.

Steps to reproduce:
- use Outlook to create a "Folder containing Contact Items" in the Public Folders
- right-click on the Folder

Result:
- the "Properties" Window is missing the tab "Outlook Address Book"

Expected Result:
- this worked in Scalix with earlier versions
- still works in Exchange (verified on O365) and other Competitors

office 365account.JPG (92.5 KB) Prakash Nikhar, 05/28/2016 06:25 AM

scalix12.5+outlook 2013.JPG (122 KB) Prakash Nikhar, 05/28/2016 06:25 AM

SOP_Configure public-folder based Contacts folder in Outlook.docx (413 KB) Prakash Nikhar, 05/28/2016 06:25 AM

ol2013_oultook address book tab_not available.jpg (149 KB) Prakash Nikhar, 09/13/2016 06:37 AM

ol2016_oultook address book tab_not available.jpg (151 KB) Prakash Nikhar, 09/13/2016 06:37 AM

ol2010_oultook address book tab_not available.jpg (171 KB) Prakash Nikhar, 09/13/2016 06:38 AM

ol2007_oultook address book tab_available.jpg (176 KB) Prakash Nikhar, 09/13/2016 06:38 AM

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History

#1 Updated by Dirk Ahrnke almost 3 years ago

please change assignment as necessary

#2 Updated by Dirk Ahrnke almost 3 years ago

  • Assignee changed from Dirk Ahrnke to OutlookMAPIClientDevsGroup
  • Status changed from Answered to Updated

#3 Updated by Dirk Ahrnke almost 3 years ago

  • Assignee changed from OutlookMAPIClientDevsGroup to Robert Schardl

#4 Updated by Monika Pum over 2 years ago

Please attach a screenshot

#5 Updated by Monika Pum over 2 years ago

  • Assignee changed from Robert Schardl to SupportGroup

L1Support needs to please test and reproduce this scenario and document steps for DevGroup!
Thanks

#6 Updated by Monika Pum over 2 years ago

  • Assignee changed from SupportGroup to QAGroup

Reassigned to QA. Please test and document steps to reproduce. Thanks

#7 Updated by Prakash Nikhar over 2 years ago

  • File scalix 12.6(mail.scalix.com)+Outlook 2013.JPG added
  • File scalix 12.5 + Outlook 2013.JPG added
  • File office 365+Outlook 2013.JPG added

#8 Updated by Prakash Nikhar over 2 years ago

  • File deleted (office 365+Outlook 2013.JPG)

#9 Updated by Prakash Nikhar over 2 years ago

  • File deleted (scalix 12.5 + Outlook 2013.JPG)

#10 Updated by Prakash Nikhar over 2 years ago

  • File deleted (scalix 12.6(mail.scalix.com)+Outlook 2013.JPG)

#11 Updated by Prakash Nikhar over 2 years ago

Hi,

As per my observation exchange shows the "Outlook Address Book" tab in Public Folder (right click to contact). but not for scalix.
It should be shown also for scalix
Other way we can create contact folder in Public Folder. see the attached SOP to Configure public-folder based Contacts folder in Outlook.

#12 Updated by Prakash Nikhar about 2 years ago

  • Assignee changed from QAGroup to OutlookMAPIClientDevsGroup

#15 Updated by Prakash Nikhar about 2 years ago

Just Tested for all outlook Version and found "Outlook Address Book" tab available for Outlook 2007 Public Folder Contacts
and this tab is not available for outlook 2010,2013 and 2016. (see the attached screenshots)

#18 Updated by Alexey Bobyr 4 months ago

Are you sure that Outlook higher 2007 + Exchange server is letting you to add public folder with contacts as Address Book.

I have found old bug / feature request and in conversation there was mentioned that MS OU does not let do t.
Maybe they allowed to do such thing in OU 2007 and then dropped this feature (maybe it was experimental).

To start working on it I would need some proofs that MS OU + Exchange server is allowing to add Public Contact folder as Address Book.
Currently we does not have test Exchange server so please provide confirmation for this if you have Exchange server.
Please note that Office365 is different thing. Mapi protocol is outdated and Office365 based on new protocol (EWS or ..)

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